Shipping policy

Last updated: 2nd October 2025

Thank you for shopping with Gilham-Martin Media. This Shipping Policy explains how we handle the delivery of prints and physical products.

Processing Times

Orders are processed within 2 business day of purchase.

Made-to-order prints may take additional time to prepare before shipping. Estimated timelines will be displayed at checkout.

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping costs are calculated at checkout based on location, product size, and shipping method.

Free local pickup or delivery may be available in [Your Area] (if applicable).

Standard shipping within Australia: 7-10 business days.

International shipping: 10-15 business days, depending on destination and customs processing.

Please note that delivery times are estimates and may be affected by postal delays, customs clearance, or external factors outside our control.

We ship worldwide unless otherwise stated.

Customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

All prints are carefully packaged to protect against damage in transit.

If your order arrives damaged, please contact us within 7 days with photos, and we’ll arrange a replacement or refund.

Please ensure your shipping details are correct at checkout.

We are not responsible for lost or delayed orders due to incorrect addresses provided by the customer.

For shipping inquiries, please contact us at:
Claire@gilhammartinmedia.com